Leads go cold
Customers typically contact several clinics and the first to reply wins the booking. Tepali answers calls, texts, Instagram DMs and Meta ad leads in seconds, day or night.
Tepali answers calls, texts and DMs in seconds, day or night.
AI EMR for medspas
& wellness clinics
Front desk, charting, point of sale, and marketing in one system, with an AI employee that books new leads, charts every appointment, and brings past clients back.Front desk, charting, point of sale, and marketing in one system, with an AI employee that saves you time and money.
+53%more leads booked
68+ hrsof admin time back, monthly
$14K+more monthly revenue per location
Where you lose time & money, Tepali steps in
Charts are a liability
Most med spa software keeps notes as free text and consents somewhere else. Tepali charts every visit with the injection map, units and lot, consent and GFE, signed before the client leaves.
Every visit charted and consented before the client leaves.
Checkout is unreliable
Booking apps freeze at checkout and package balances ring up wrong. Tepali checks out in one tap with every package, membership and deposit auto-applied.
Packages, memberships and deposits auto-applied at checkout.
Clients don't come back
About half of first-time clients never book a second visit. Tepali sends personalized reminders and texts when a touch-up is due, then books the reply.
Tepali texts when a touch-up is due, then books the reply.
Get a demo with the founders
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How Tepali compares
Tepali vs.
Vagaro is salon software with med spa pieces sold as add-ons, a chatbot that can’t take a call, and a 20% cut of new clients. Tepali includes it all and answers the phone.
Compare with
| Capability | TepaliBuilt in 2026 | VagaroBuilt in 2009 |
|---|---|---|
| AI receptionist, calls and texts | YesAI receptionist answers calls, texts and DMs 24/7 and books them | PartlyVera chatbot, $10/mo: texts only; can’t take a call or book |
| New clients | YesAI answers every new lead in seconds; no per-booking fee | PartlyMarketplace takes 20% of new-client bookings, 5% of returning |
| Built for med spas | YesPurpose-built for med spas and wellness clinics | NoSalons, spas and gyms; the clinical pieces are add-ons |
| Charting | YesAI-drafted charts; injection map on the client’s photo; GFE tracked | PartlyGeneric SOAP notes; photo markup needs Forms + Drive; no AI, no GFE |
| Multi-location | YesEvery location on one login and one price; ask the AI across them | PartlySeparate account and add-ons per location; one login at a time |
| Add-ons and fees | No add-ons. Texting, DMs, forms, photos, reports and AI included | Forms $10, photos $10 to $100, cart $10 for deposits, texts $20 per 1,000, Vera $10, data feed $40, plus 5 to 20% on marketplace bookings |
Let us handle switching
for you. Free.
We move your clients, history, bookings and balances out of your old system. About an hour of your time. No downtime.
I was dreading the switch. Tepali moved three years of clients, notes and package balances out of our old system for us in an hour, and we never stopped taking bookings.
Rehmat MerchantOwner, Merch AestheticsWhy practices choose Tepali
4.8
Revenue booked through the AI
$11K
recovered monthlyIt answers text messages from clients whenever they have questions about their appointments, and it's just really seamless.
Ashley Sanchez, Office ManagerProvider hours saved by the ambient scribe
42 hrs
saved monthlyTepali allows facial mapping so we can pinpoint exactly where we're putting in the product.
Vicky Hanna, Aesthetic InjectorI'm able to document precisely. With our other system we were only able to write notes.
Sam Soto, Registered NurseSupport from the founders, not a ticket queue.
Text or call us directly. We answer the same day, fix it ourselves, and build what you ask for.
- A real person, every timeText or call the founders directly, here in the US. No phone tree, no chatbot, no ticket number.
- Answered the same dayNot 3 to 5 business days. Most issues are fixed while you're still on the line.
- Feature requests get builtAsk for something and it goes straight to the people writing the code. Often live within the week.
Wondering how Tepali works?
Book a demoWhy should I use Tepali over my current system?
Your current system stores appointments. Tepali is an investment to maximize your lead conversion and provider utilization with cutting-edge technology: an AI employee that answers every call and text, books new leads, charts each visit and brings past clients back, on top of the front desk, EMR and point of sale you already expect.
Is Tepali HIPAA compliant?
Yes. Tepali is built to handle PHI: client data is encrypted in transit and at rest, access is role-based, and we hold BAAs with the vendors that touch it.
Does it keep us ready for an audit?
Yes. Good-faith exams are built into the chart, and every consent, note, photo and injection map is signed and tied to the visit, so an auditor's request is a lookup, not a scramble.
Can I take a deposit when someone books?
Yes. Set a dollar amount or a percentage per service and it's collected at booking, whether they book online, by text or on the phone. No-shows forfeit it.
How do clients get their intake and consent forms?
They're texted before the visit and tied to the service booked, so the right consents go out on their own. Anyone who'd rather sign in person can do it on your iPad.
What happens when someone calls after hours?
Your business line rings your team first. When no one picks up, or after hours, the AI answers, books the appointment and captures their details, and the call lands in your inbox.
How does my medical director sign off?
A medical director view lists the charts and good-faith exams waiting for a signature, and each exam's validity is tracked so you know who's due.
How hard is it to switch from what we use now?
We do it for you. Clients, history, bookings and balances come over, and you keep taking bookings the whole time. About an hour of your time.
Is there a contract?
No. Tepali is month to month. Cancel any time, with no setup fee and no cancellation fee. If you ever leave, ask and we hand you a full export of your clients, history, charts and photos, free.
Is this built for med spas, or salon software with add-ons?
Purpose-built for med spas and wellness clinics. Charting, consents, good-faith exams, injection maps, ePrescribing, memberships and lot-tracked inventory are the core of the product, not a med spa add-on to salon software.
Does it work with the tools we already have?
Yes. Our team builds custom integrations, so you can use the parts of Tepali you want and keep the systems you already rely on.
Does it work on my phone and iPad?
Yes. Tepali runs in the browser on any device, charting works on an iPad with the Pencil, and the Tepali mobile app puts your inbox, calls and checkout on your phone.